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Trek Bicycle StoreTrek Bicycle Stores of Cincinnati


Bike Mechanic

Job Description

Trek Bicycle Store Vision Statement

To improve the quality of life in Cincinnati - one bicycle at a time.

Our Values

Customer Focused, Passion for Excellence, Living Integrity, Team Work, Ongoing Relationships

Main Purpose of this Job:

To offer reliable, honest and highest quality technical services while ensuring customers feel welcomed and comfortable.  All with a dedication to exceeding customer expectations and sales goals.

Primary job duties include but are not limited to:

  • Assist customers and provide exceptional customer service; educate customers about bicycles, bicycle accessories and clothing, and any other cycling-related products or services in the store. 
  • Answer all service questions with honesty, compassion, and friendliness.
  • Write work orders based on on-the-spot analysis; provide customers with accurate cost estimate quotes and maintenance suggestions.
  • Thoroughly and accurately complete bike builds, repairs, tune ups, sales checks and accessory installs on time and with the highest quality standards.
  • Learn, understand and adhere to company policy, programs and standards.
  • Continue to learn about new product and repair techniques.
  • Assist salespeople with technical questions.
  • Help educate peers with tool use, equipment use, and technical knowledge.
  • Help keep service area and common areas clean.
  • Assist in the daily operations of the store including closing sales.
  • Willingness to lead bike maintenance classes/clinics and/or provide tech services at special events.
  • Perform other tasks assigned by management.

The Bike Mechanic position is a part time or full time position; you will work up to 40 hours per week depending on the season, and you should have the ability to work evenings and weekends.

The Ideal Candidate:

  • At least 2 years of mechanical or tech experience working on bicycles preferred*.  
  • Has a strong attention to detail, organized, and an ability to manage time and prioritize.
  • Is capable of safely lifting and carrying 25lbs on a regular basis.
  • Is intrinsically motivated, positive, and friendly; able to work both independently and as a member of a team; and thrives in a dynamic, fast-paced environment.

* Entry level opportunities are available for candidates with no prior experience.  Training will be provided.  Individual should possess a strong mechanical aptitude and an eagerness to learn.

Other benefits of working with us:

  • Competitive Pay
  • On-the-job training
  • Generous Employee Discounts
  • Health Insurance Benefits Available (for qualified full-time associates)

Is this you? 

If this sounds like you, then apply for Bike Mechanic/Technician position today!