"We value your business. That's why we back up all our products and services with a 100% satisfaction guarantee and a promise that our number one priority is to take care of you - period." - Jacob Stallings, Owner
At the Trek Bicycle Stores of Cincinnati, we want to make sure you get the bike and gear you want at the best price, without driving all around town to get it. That's why we have our Low Price Guarantee*. We will match any competitor's price, coupons or promotions on any products that we carry in stores or in warehouse.
*Price matching is subject to verification. We reserve the right not to sell an item below our cost. Some exclusions may apply.
Looking for a smoking hot deal on last years models or Jake's latest tricked out rocket ship? Step into Jake's Garage for all of our current deals on some of the best bikes!
Shipping is always free on all orders shipped to a store for pickup. Spend $50* and shipping to your home or office is on us. It's that easy!
* Please note that some items may be subject to additional shipping and handling charges because of size or weight. Sorry, but we do not ship bikes.
Want your bike back in a hurry? Trek Bicycle Store Cincinnati is a quick repair away. Bring your bike to us for service and we guarantee you’ll have it back within 48 hours. If we don’t have it back within that time, you’ll receive a $20 gift card. 48 hr guarantee does not apply if parts need to be ordered.
You want a new bike, and we want your old bike. No hassles, on the spot. Bring in your bike to either of our locations, and we’ll see if we can make a trade-up offer to get you rolling on a newer, lighter, more fun bike...while you wait!
Our Professional Bicycle Fit is guaranteed to make your ride more comfortable and powerful. We use state of the art motion capture video software as a tool to show you the progress we are making during the fit. It also allows the fitter to watch you riding in slow motion in order to further dial in your fit. This information is then used in conjunction with precise body and bike measurements to determine your optimal bike size and fit.
Ride it and love it. If not, we'll take it back. It's that simple.
If for any reason you are not 100% satisfied with our Bontrager apparel or gear, return it, along with the original sales receipt, within 30 days for exchange.
Know exactly what you want or live too far? Now you can order online 24/7 and have your bike hand built and delivered by one of our shop experts! $50 delivery fee for anywhere within 100 miles of our store.
We stand behind everything we sell. If you are not 100% satisfied with your purchase, you can return it for a replacement or refund.
Products must be returned within a year of purchase and with the original receipt. This guarantee does not cover ordinary wear and tear or damage caused by improper use or accidents.
Ride now, pay later! The bike of your dreams is within reach with our flexible financing options. We offer up to 12 months zero interest or 36 months financing! Get pre-approved in minutes online or in stores.
Tell your family, friends, and neighbors about your favorite local bike shop, and when they mention your name while purchasing a new bike, we will give you a $20 gift card! There is no limit to how many you can earn.